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Routing Number: 302386765

Username or Password Reset

Help and Support Resources > Account Access > Username or Password Reset

  1. Step 1

    Tap Menu at the bottom of the screen on a mobile device or click the User icon on a desktop device. 

    Tap Menu at the bottom of the screen on a mobile device or click the User icon on a desktop device.

  2. Step 2

    Tap on Settings on a mobile device and then tap on Security or click Security on a desktop. 

    Tap on Settings on a mobile device and then tap on Security or click Security on a desktop.

  3. Step 3

    Select Change Username or Change Password.  

    Select Change Username or Change Password.

Featured FAQs

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Usernames may not contain the account number, must be 8-32 characters long, contain one letter and number, and no special characters. Passwords may not contain any part of the username, must be 8-32 characters long, contain one capital and one number, and the following special characters: !@#$%&(),/;=?[]{}.